Shipping policy

Lil Swag Shipping Policy

1. Processing Time:
- Orders are processed within 1-3 business days after payment is confirmed.
- During high-demand periods, processing times may be extended. Customers will be notified of any delays.

2. Shipping Methods and Delivery Times:
- Standard Shipping: 5-7 business days
- International Shipping: 7-21 business days, depending on the destination

3. Shipping Rates:
- Shipping rates are calculated at checkout based on the shipping method and destination.
- Free standard shipping is available on orders over ₹500 within India.

4. Order Tracking:
- Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your package.

5. Shipping Restrictions:
- We ship to most locations worldwide. However, certain remote areas may have limited shipping options.
- Please note that customs fees, duties, and taxes may apply for international shipments. These are the responsibility of the customer.

6. Delivery Issues:
- If your package is delayed or lost, please contact our customer support team at business.milestogo@gmail.com for assistance.
- Ensure your shipping address is accurate and complete to avoid delivery issues. Lil Swag is not responsible for packages delivered to incorrect addresses provided by the customer.

7. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order at support@lilswag.com. Provide your order number, a description of the issue, and photos if applicable.
- We will work to resolve the issue promptly, including sending a replacement or issuing a refund as needed.

8. Returns and Exchanges:
- Please refer to our Return and Exchange Policy for detailed information on returns and exchanges.

Thank you for shopping with Lil Swag! If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.

Contact Us:
- Email: business.milestogo@gmail.com
- Phone: +91-9022048289

Lil Swag reserves the right to update this Shipping Policy at any time. Changes will be posted on our website and will take effect immediately.